Last updated: 21 June 2026

Action Camera Hub is an authorised seller of DJI, Insta360, Sharge and Plaud. Every genuine product we sell is covered by the respective brand’s official manufacturer warranty, and we are happy to help you raise and track your warranty claims.

Warranty Coverage

All products carry the manufacturer’s limited warranty provided by the respective brand (typically 1 year from the date of purchase for most cameras and devices, unless stated otherwise on the product page or warranty card). This warranty covers defects in materials and workmanship under normal use, in accordance with the manufacturer’s guidelines.

What the Warranty Does Not Cover

The warranty generally does not apply to:

  • Accidental or physical damage, drops, crushing, or cracked screens and bodies;
  • Liquid or moisture damage;
  • Normal wear and tear, and consumable parts such as batteries and protective coatings (unless faulty due to a manufacturing defect);
  • Damage from misuse, neglect, or use not in accordance with the official manual;
  • Unauthorised repair, disassembly or modification;
  • Use of incompatible or third-party parts and accessories;
  • Products with tampered, altered or removed serial numbers or warranty seals;
  • Damage caused by fire, flood, lightning or other acts of nature.

How to Make a Warranty Claim

  1. Contact us on WhatsApp (+91 95400 98399) or email (support@actioncamerahub.com) with your order number, the product’s serial number, a description of the issue, and photos or a short video if possible.
  2. Our team will help diagnose the issue. Many problems can be resolved with a firmware update or simple guidance.
  3. If the product needs servicing, we will guide you through the brand’s authorised service process and, where required, share the correct service-centre details.

Important Notes

  • Always keep your invoice / proof of purchase safe – it is required for any warranty claim.
  • The warranty period begins on the date the product is delivered to you.
  • Replacement units or parts provided under warranty may not always be brand new, but will be fully functional, equivalent in performance, and will carry the remaining original warranty.
  • Please back up and remove personal data before sending any device for service. We and the brand are not responsible for data loss during repair.
  • Extended warranty plans (such as DJI Care Refresh or Insta360 Care / Extended Warranty) are offered by the brands and are subject to their own terms.

Need Help?

  • WhatsApp: +91 95400 98399
  • Email: support@actioncamerahub.com